Terms and conditions
1. ACCEPTANCE OF TERMS
By accessing and using the website glamguides.com ("the Site"), provided by Lissohm Studio FZCO ("we", "us", or "our"), you, whether in your personal capacity or on behalf of an entity ("you"), enter into a binding agreement with us, governed by these Terms of Use. Our company is incorporated and operates from Griva Digeni, 78 2nd floor, Flat/Office V1 Neapoli, 3101, Limassol, Cyprus. Your use of the Site signifies your comprehension of, and your unconditional agreement to, all terms, conditions, and notices contained or referenced herein. SHOULD YOU DISAGREE WITH ANY PART OF THESE TERMS, YOU MUST IMMEDIATELY STOP ACCESSING AND USING THE SITE. We may introduce additional terms, conditions, or policies relevant to the Site, which will be considered an integral part of this agreement once posted. We reserve the right to amend or update these Terms of Use at our discretion and without prior notice. Changes will be communicated by updating the "Last updated" date of these Terms of Use. It is your responsibility to review these Terms of Use periodically to stay informed of updates. Your continued use of the Site after such changes have been made constitutes acceptance of those changes. The content and services provided on the Site are not designed for distribution to, or use by, any individual or entity in any jurisdiction or country where such distribution or use would contravene local laws or regulations, or that would obligate us to any registration requirement within such jurisdiction or country. Thus, individuals who access the Site from other locations do so on their initiative and are responsible for compliance with applicable local laws. The Site does not conform to specific industry regulations like the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc., and should not be used if your interactions are governed by such regulations. Usage of the Site in a manner that breaches the Gramm-Leach-Bliley Act (GLBA) is also prohibited. Access to the Site is exclusively for individuals who are at least 18 years of age. The Site is not available to persons under the age of 18.

2. OWNERSHIP AND USE OF CONTENT
The Site, including all its content such as code, databases, functionality, designs, audio, video, text, photographs, and graphics (collectively, "the Content"), and all trademarks, service marks, and logos contained therein ("the Marks"), are either owned by us, under our control, or licensed to Lissohm Studio FZCO. The Content and the Marks are protected under copyright and trademark laws of the Republic of Cyprus, international copyright statutes, and international treaties. The Content and the Marks are made available on the Site strictly for your informational and personal use. Apart from what is explicitly allowed under these Terms of Use, you may not copy, reproduce, compile, republish, upload, post, display, encode, translate, transmit, distribute, sell, license, or otherwise use any part of the Site, the Content, or the Marks for commercial purposes without obtaining our explicit prior written consent. Subject to your compliance with these Terms of Use and your eligibility for the Site, we grant you a limited, non-exclusive, non-transferable license to access the Site and to download or print a portion of the Content to which you have rightfully gained access, solely for your own personal, non-commercial use. We retain all rights not explicitly granted to you regarding the Site, the Content, and the Marks.

3. USER COMMITMENTS
By engaging with the Site, you affirm and guarantee that: (1) the registration details you provide are truthful, precise, up-to-date, and complete; (2) you will keep such information accurate and promptly amend any registration details as needed; (3) you possess the legal capacity and are committed to adhering to these Terms of Use; (4) you have reached the age of majority in your jurisdiction; (5) you will not access the Site through automated means such as bots, scripts, or similar technologies; (6) you will not use the Site for any unlawful activities or purposes not authorized by these Terms; and (7) your activities on the Site will comply with all relevant laws and regulations. Should any information you provide prove false, inaccurate, outdated, or incomplete, Lissohm Studio FZCO reserves the right to suspend or terminate your account and deny any present or future access to the Site (or any part thereof).

4. ACCOUNT REGISTRATION
You may need to create an account to use certain features of the Site. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Lissohm Studio FZCO reserves the right to remove, reclaim, or change a username you select if we, in our sole discretion, find it to be inappropriate, offensive, or otherwise objectionable.

5. PAYMENTS
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns Subscription Fees and expenses (a) In consideration of the provision of our Services, during the Term You agree to pay to Us the Subscription Fees. You also agree to pay any other amounts which may become payable to Us under this agreement. (b) We may increase the Subscription Fees for any Renewal Term by giving You notice of the increase at least 10 days prior to commencement of the relevant Renewal Term. (c) If You do not agree to the increased Subscription Fees, your licence will be terminated at the conclusion of the Initial Term or current Renewal Term (as applicable) and any Subscription Fees paid by You prior to the date of termination are non-refundable. (d) Initial subscription fees may be refunded according to our refund policy. Refund policy We stand behind the quality of our program and are confident that you'll find it beneficial. To ensure your satisfaction, we extend a satisfaction guarantee, promising a complete refund within 30 days from the start of your purchase if you decide it's not the right fit for you. Failure to pay If You fail to pay any Fees or other amounts due to Us under this agreement (including where any payment using a credit card or other payment facility is rejected or charged back) then (without prejudice to Our other rights) We may issue a notice to You stating that the relevant amount is overdue (Overdue Notice). If We do not receive payment of the relevant Fees or other amounts within 14 days of the date of the Overdue Notice, We may cease providing the Services and may disable Your access until such time as the outstanding amount is paid in full. We will not be liable for any Loss suffered by You.

6. USAGE RESTRICTIONS
The Site is intended for personal and non-commercial use, except as expressly allowed by us. You are prohibited from using the Site for any other purposes, including commercial endeavors, without our explicit approval. As a Site user, you are prohibited from: - Extracting data or content from the Site to compile databases or directories without our written permission. - Deceiving or misleading us and other users, particularly in attempts to obtain sensitive information like passwords. - Bypassing or interfering with security features of the Site, or restrictions on content use and Site functionality. - Discrediting or causing harm to us or the Site, as determined by us. - Using information from the Site to harass, abuse, or harm others. - Misusing our support services or submitting false reports of abuse or misconduct. - Violating any applicable laws or regulations through your use of the Site. - Unauthorized framing of or linking to the Site. - Introducing viruses or other malicious code that disrupts the Site's operation or other users' enjoyment. - Using automated systems (e.g., bots, data mining tools) to interact with the Site. - Removing copyright notices from any content on the Site. - Impersonating others or using another user's username. - Transmitting spyware or engaging in data collection activities. - Overloading the Site or its connected networks and services. - Harassing our employees or agents providing services related to the Site. - Circumventing access restrictions to the Site or any of its parts. - Copying or modifying the Site's software (e.g., Flash, PHP, HTML). - Using the Site for any competing or commercial purposes without authorization.

7. CONTRIBUTIONS BY USERS
While the Site does not currently offer a feature for users to submit or post content directly, you may have the opportunity to send us content and materials, including texts, videos, audios, images, graphics, comments, suggestions, or other personal or material contributions ("Contributions"), for potential display, transmission, or broadcast on the Site or to us. These Contributions could be accessible to other Site users and through third-party platforms, and will be handled in line with our Privacy Policy. By providing any Contributions, you affirm and guarantee that: - Your Contributions do not infringe upon any third party's proprietary rights, including copyrights, patents, trademarks, trade secrets, or moral rights. - You possess or have obtained all necessary licenses, rights, consents, and permissions to authorize the use of your Contributions by us, the Site, and other Site users as intended by these Terms of Use. - If your Contributions include identifiable individuals, you have obtained the necessary consents to use their names or likenesses in accordance with these Terms of Use. - Your Contributions are truthful and not misleading. - Your Contributions do not constitute unauthorized or unsolicited advertising, spam, or other forms of solicitation. - Your Contributions are not obscene, offensive, or promote violence or illegal activities. - Your Contributions do not engage in or promote discrimination, hatred, or harm against any individual or group. - Your Contributions comply with all applicable laws and regulations, including those related to child protection and copyright. - Your Contributions do not invade anyone's privacy or publicity rights. - Your Contributions are free from bias and derogatory content related to race, ethnicity, gender, sexual orientation, or disability. - Your Contributions adhere to these Terms of Use and all relevant laws and regulations. Failure to comply with these conditions may lead to the termination or suspension of your access to the Site and legal action where applicable.

8. LICENSE FOR CONTRIBUTIONS
When you provide data and personal information on the Site, it will be managed in line with our Privacy Policy and according to your preferences and settings. By offering suggestions or feedback about the Site, you consent to our free use and distribution of your feedback for any purpose, without any obligation to compensate you. Your Contributions remain your property. You maintain ownership and any related intellectual property or proprietary rights of your Contributions. We are not accountable for any claims or assertions made within your Contributions on the Site. You bear full responsibility for your Contributions and agree to absolve us from any responsibility, refraining from any legal action against us regarding your Contributions.

9. LICENSE FOR MOBILE APPLICATION
License Terms If you access the Site via a mobile application, we grant you a temporary, non-exclusive, non-transferable, limited permission to install and use the application on your devices, solely as per these Terms of Use. You are prohibited from: (1) reverse-engineering, decompiling, or disassembling the application, except as allowed by law; (2) modifying or creating derivative works from the application; (3) infringing any laws during your use of the application; (4) removing copyright or trademark notices from the application; (5) using the application for commercial purposes it wasn't designed for; (6) sharing the application over a network for multi-user access; (7) creating competing products with the application; (8) using the application for unsolicited commercial communications; or (9) utilizing our intellectual property in creating devices or software for the application. Apple and Android Devices When downloaded from the Apple Store or Google Play, the following conditions apply: (1) the application's license is limited to use on devices running Apple iOS or Android, in accordance with App Distributor terms; (2) any maintenance and support for the application will be provided by us as outlined in these Terms or as required by law, and App Distributors have no maintenance obligations; (3) App Distributors may refund the application's purchase price in case of non-conformity to warranties, without further warranty obligations; (4) you confirm you're not in a U.S.-embargoed country or on any U.S. government list of restricted parties; (5) you must adhere to third-party agreements when using the application; and (6) App Distributors are third-party beneficiaries with the right to enforce these Terms against you.

10. SUBMISSIONS POLICY
By submitting any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") to us, you understand and agree that such Submissions will not be treated as confidential and will become our exclusive property. We will have all rights, including intellectual property rights, to use and share these Submissions for any legal purpose, without any obligation to acknowledge or compensate you. You relinquish any moral rights to these Submissions and affirm that they are your original creations or that you have the authority to make such Submissions. We will not be liable for any claims of infringement or misappropriation of proprietary rights in your Submissions.

11. SITE GOVERNANCE
We may, but are not obliged to, monitor the Site for breaches of these Terms of Use and take appropriate legal action against violators, including reporting them to law enforcement. We may, at our discretion, refuse, restrict, or remove any of your Contributions or disable them if they are too large or burdensome for our systems, without needing to notify you. Our management of the Site aims to safeguard our interests and ensure its smooth operation.

12. PRIVACY COMMITMENT
We prioritize your privacy and security. By using the Site, you consent to our Privacy Policy, which is part of these Terms of Use. The Site is hosted in the United States. If you use the Site from regions with different personal data regulations, you consent to your data being transferred to, and processed in, the United States.

13. DURATION AND DISSOLUTION
These Terms of Use will remain effective as long as you use the Site. We reserve the unilateral right to deny access to the Site, including IP address blocking, to anyone for any or no reason, particularly for violating these Terms of Use or any law. We may also end your access or use of the Site, delete your account, and remove any content you have posted without prior notice at our discretion. Should your account be terminated or suspended, you are barred from creating a new account under your name, another's name, or an alias. We may also pursue legal action, including civil, criminal, and injunctive redress, following account termination or suspension.

14. CHANGES AND INTERRUPTIONS
We may alter, remove, or cease the Site's content anytime without notice, and we are under no obligation to update any information. The Site may be modified or discontinued at our discretion without notice, and we will not be liable for such changes or discontinuances. The Site's availability may vary, and we might face technical issues or need maintenance, causing interruptions or delays. We may modify, suspend, or discontinue the Site without prior notice, and we are not liable for any inconvenience or loss caused by Site unavailability. These Terms do not require us to maintain, support, update, or keep the Site operational.

15. APPLICABLE LAW
These Terms of Use and your interaction with the Site are governed by the laws of the Republic of Cyprus, where Glamguides is based. These laws apply to agreements made and wholly performed within Cyprus, without giving effect to any principles of conflicts of law.

16. RESOLVING DISPUTES
Initial Negotiations To resolve disputes efficiently and to minimize costs, any dispute, controversy, or claim arising from these Terms of Use ("Dispute") brought by either you or us must first undergo informal negotiations for at least thirty (30) days. These negotiations begin upon receipt of written notification from one party to the other. Mandatory Arbitration Should informal negotiations fail, the Dispute will be settled exclusively through binding arbitration, foregoing the right to sue or go to court, including the right to a jury trial. Arbitration will be conducted according to the Commercial Arbitration Rules and, if applicable, the Consumer-Related Disputes Supplementary Procedures of the American Arbitration Association ("AAA"), available on the AAA website. Arbitration costs and arbitrator fees will be governed by these rules. Arbitration can be conducted in person, through document submission, by phone, or online, resulting in a written decision by the arbitrator. The arbitrator is bound by law, and their award is subject to review if it doesn't comply with the law. Unless required otherwise, arbitration will occur in the Republic of Cyprus, in accordance with the laws of Cyprus. Court Proceedings If a Dispute ends up in court rather than arbitration for any reason, it will be heard in the courts of the Republic of Cyprus. Both parties agree to submit to the jurisdiction of these courts and waive any objections regarding venue or convenience. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) do not apply to these Terms of Use. Any Dispute must be filed within one (1) year of the cause of action. If this time limit is deemed unenforceable, then the Dispute will be resolved in court within the jurisdiction mentioned above. Arbitration Restrictions Arbitration is limited to the Dispute between the parties involved. By law, (a) arbitrations cannot be combined with other proceedings; (b) there's no right for Disputes to be arbitrated on a class-action basis or to use class action procedures; and (c) Disputes cannot be brought on behalf of the public or other individuals. Exclusions Disputes regarding intellectual property rights enforcement or validity, allegations of theft, piracy, privacy invasion, or unauthorized use, and any claims for injunctive relief are not covered by arbitration. If any part of this section is found to be illegal or unenforceable, such Disputes will be resolved in court within the aforementioned jurisdiction, and both parties consent to that court's jurisdiction.

17. UPDATES AND CORRECTIONS
The Site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

18. SITE DISCLAIMER
The Site is provided on an "as-is" and "as-available" basis. Your use of the Site is at your own risk. We disclaim all warranties, express or implied, to the maximum extent permitted by law, regarding the Site and your use of it. This includes implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy or completeness of the Site's content or the content of linked sites. We are not liable for any errors in content, personal injury or property damage related to your use of the Site, unauthorized access to our servers, interruption of the Site's transmission, bugs or viruses from third parties, or any loss incurred from using the Site. We are not responsible for any third-party products or services advertised on the Site or for monitoring transactions between you and third-party providers.

19. LIMITATION OF LIABILITY
We, along with our directors, employees, and agents, will not be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits or data, arising from your use of the Site, regardless of the advice given on the potential for such damages. Our liability for any reason will be limited to the amount you have paid us in the six months before any claim. Some jurisdictions do not allow certain limitations on warranties or damages, so some of the above limitations may not apply to you, and you might have additional rights.

20. INDEMNITY AGREEMENT
You commit to defend, indemnify, and hold harmless Lissohm Studio FZCO, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising from your use of the Site, violation of these Terms, infringement of any third-party rights, or any harmful actions towards other Site users. We reserve the right to take over the defense of any claim for which you must indemnify us, and you agree to assist us in our defense at your own expense. We will endeavor to notify you of any such claims that fall under this indemnification clause as soon as we become aware of them.

21. PROTECTION OF USER DATA
We will store certain information you provide to the Site for operational purposes and to enhance your experience. Despite our efforts to back up data routinely, you bear the sole responsibility for any data you submit or actions you take on the Site. We are not liable for any loss or corruption of your data, and by using the Site, you waive any claims against us related to such data loss or corruption.

22. AGREEMENT TO ELECTRONIC INTERACTIONS
Interacting with the Site, emailing us, or filling out online forms are recognized as electronic communications. You consent to receive communications from us electronically and agree that all electronic notices, agreements, disclosures, and other communications satisfy any legal requirements for written documentation. You accept the use of electronic signatures, contracts, and records, and the electronic delivery of notices and transaction records initiated or completed by us or through the Site. You also waive any rights under laws that demand non-electronic signatures, non-electronic records retention, or non-electronic payment methods.

23. GENERAL PROVISIONS
These Terms of Use, along with any additional rules or policies posted by us on the Site, constitute the full agreement between you and Lissohm Studio FZCO. Our failure to enforce any rights or provisions of these Terms should not be considered a waiver of those rights or provisions. These Terms are enforceable to the fullest extent permitted by law. We reserve the right to transfer our obligations to others at any time. We are not liable for any failure to perform due to causes beyond our reasonable control. If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect. These Terms do not create any form of partnership, employment, or agency relationship between you and us. The Terms will not be negatively interpreted against us solely because we prepared them. By agreeing to these Terms, you waive any defenses related to their electronic nature and our mutual non-signature.

HOW TO CONTACT US
For any complaints or inquiries regarding the Site, please reach out to us at:
Lissohm Studio FZCO Griva Digeni, 78
2nd floor, Flat/Office V1
Neapoli, 3101, Limassol, Cyprus
Email: contact@glamguide.com
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